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Privacy Policy
At Van Fitouts Melbourne, we are committed to providing quality services to you. This policy outlines our obligations to you regarding the management of your Personal Information.
We comply with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). These principles guide how we collect, use, disclose, store, secure, and dispose of your Personal Information. You can find a copy of the Australian Privacy Principles at The Office of the Australian Information Commissioner.
What is Personal Information and Why Do We Collect It?
Personal Information is any information or opinion that identifies an individual. This includes names, addresses, email addresses, and phone numbers. We collect this information through various means, such as interviews, correspondence, telephone, email, our website www.
We collect your Personal Information to provide our services to you, share information with our clients, and for marketing purposes. We may use your information for secondary purposes related to the primary purpose, where you would reasonably expect such use. You can unsubscribe from our mailing lists at any time by contacting us in writing.
When collecting Personal Information, we will explain why we are collecting it and how we intend to use it, where appropriate and possible.
Sensitive Information
Sensitive information includes details about an individual’s racial or ethnic origin, political opinions, religious beliefs, trade union membership, criminal record, or health information. We will use sensitive information only for:
- The primary purpose for which it was obtained.
- A secondary purpose directly related to the primary purpose.
- With your consent.
- Where required or authorised by law.
Third Parties
Where practical, we will collect your Personal Information directly from you. However, in some cases, we may receive information from third parties. We will take reasonable steps to ensure you are aware of any information provided by third parties.
Disclosure of Personal Information
Your Personal Information may be disclosed:
- To third parties with your consent.
- Where required or authorised by law.
Security of Personal Information
We store your Personal Information securely to protect it from misuse, loss, unauthorised access, modification, or disclosure. When your Personal Information is no longer needed, we will take reasonable steps to destroy or permanently de-identify it. Most of your Personal Information is stored in client files, which we keep for a minimum of 7 years.
Access to Your Personal Information
You can access and update the Personal Information we hold about you, subject to certain exceptions. To access your information, please contact us in writing. We do not charge for access requests but may charge an administrative fee for providing a copy of your Personal Information. To protect your information, we may require identification before releasing it.
Maintaining the Quality of Your Personal Information
It is important to us that your Personal Information is accurate and up-to-date. If you find that our information is not current or is inaccurate, please inform us as soon as possible so we can update our records and continue to provide quality services.
Policy Updates
This policy may change from time to time and is available on our website.
Privacy Policy Complaints and Enquiries
If you have any queries or complaints about our Privacy Policy, please contact us at:
Van Fitouts Melbourne
admin@vanfitoutsmelbourne.com.
admin@vanfitoutsmelbourne.com.
